Complaint Resolution

For concerns regarding your account or our account representatives, please call our Complaint Resolution Line at 1-866-730-0399, or contact us by completing the form on your right. Your feedback is important to us. All information obtained will be forwarded to our Compliance Director.

Website Submissions

JCC is diligent about ensuring right party verification. In the event you feel that you are being contacted in error, please include the telephone number JCC is contacting in your message to us. This information will be helpful in locating the account in our system.